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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time
Department: POLICE

$60,715.20 - $96,200.00 Annually



Job Type

Full Time



Job Number



12/15/2017 11:59 PM Eastern

Job Description

Brief Description of the Job: Under the direction of the Chief of Police, acts as a spokesperson for the Police Department and as an information liaison between the Greenville Police Department, news media, public and City staff. Manages information requests from the media and public with a clear understanding and application of the South Carolina Freedom of Information Act (FOIA). Prepares employees for media briefings with appropriate materials, facts and guidance. Plans, researches, assembles, writes, edits, and produces materials and presentations about the Department`s operations, programs, and events for the public and in assistance to the Chief of Police. Oversees and coordinates public information, media relations and community outreach services and staff for the Police Department; develops publicity events and materials to heighten awareness for Police Department activities, services and programs. Understands, develops and expands communication resources for the Police Department and Chief of Police for internal use and in outreach to the public and City staff using existing and new technology and media, including management of staff and content of Police Department website and social media platforms. Must apply a significant degree of initiative and independently sound judgment.

Periodic after-hours response to critical incidents or significant crimes. Must be adaptable to fast-paced environment requiring quick preparation for public safety events of significant community interest or concern; interfaces frequently with City management and other City staff to coordinate recommendations and administer public information programs.

Job Duties

Essential Functions: Manages public information and media relations (40%): Provides daily information, documents and briefings to media outlets. For media and public inquiries: organizes, reviews, redacts, and produces all documents, videos and materials requested under and consistent with timeliness and other provisions of FOIA. Coordinates/collaborates with City Public Information staff concerning branding and messaging significant projects and programs. Maintains positive media relationships through responsiveness and engagement for positive news stories about the Police Department.

Coordinates/manages Community Outreach functions of the Police Department (25%): Effectively plans, organizes, coordinates, and manages the Police Department`s community outreach functions, associated materials development, and events planning. With Command staff, coordinates assignments and expectations of staff for various outreach functions, including the annual citizens` and youth academies, awards banquet, youth and community engagements, and other outreach programs supported by the Police Department.

Production of presentations, reports and memoranda (15%): Plans, creates, edits, and produces various electronic and printed materials to support the Chief of Police in his/her communications with governmental bodies, City staff, media and the public. Must be capable of producing clear, concise, and accurate communications, regardless of medium, on short notice.

Manages electronic media functions, including Department website and social media platforms (10%): Oversees all Department website, social media and intranet functions, ensuring that content is up-to-date, functionality is simple and useful, and information is easily accessible to the public. Coordinates and collaborates with City Public Information staff to ensure information presented on the City website and Public Safety Citizen`s Review Board pages are current and useful.

Manages assigned staff (10%): Supervises and directs the activities and operations of full time staff assigned to website, social media and community outreach functions. Assembles, organizes and directs a variety of employees acting in community outreach functions as secondary responsibilities.

Other duties and responsibilities as assigned.

Physical Demands
Overall Strength Demands: Medium strength demands includes frequently lifting up to ten pounds, rarely lifting up to twenty pounds, and rarely lifting between twenty to fifty pounds.
Physical Demands: Continuously requires vision, hearing, talking, and fine dexterity. Frequently requires sitting, and standing. Occasionally requires pushing/pulling, reaching, handling, walking, and carrying. Rarely requires bending, crouching, kneeling, twisting, lifting, climbing, and foot controls.

Machines, Tools, Equipment, and Work Aids: Computer, desk and mobile phones, fax/photocopier; routine office equipment. Take-home vehicle provided by the City.

Computer Equipment and Software: Computer and smartphone; Strong skills in utilizing Microsoft Office products, including Word, PowerPoint, Publisher, Sharepoint, and Adobe Pro. Familiarity with contemporary graphics applications is desirable.

Working Conditions
Overall Working Conditions: Good: Relatively free from unpleasant environmental conditions or hazards. Office environment.

Environmental Factors: None.

Health and Safety: None.

Primary Work Location: Office environment.

Protective Equipment Required: None.

Non-Physical Demands
Constantly requires time pressures, tedious or exacting work, and working with others as part of a team. Frequently requires change of tasks and performing multiple tasks simultaneously, Occasionally requires irregular schedule. Rarely exposed to noisy/distracting environments or emergency situations.


Job Requirements
Formal Education: Bachelor`s degree in Education, Mass Communication, Journalism, Criminal Justice or related field is required. Master`s degree preferred.

Experience: Over four years experience as a Public Affairs Officer, in internal or external mass communications, or related field is required.

Driver`s License Required: Class D South Carolina license.

Certifications and Other Requirements: None.

How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
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