Job Description:
The Doorperson is responsible for welcoming guests to the hotel in an attentive, courteous and efficient manner, and providing assistance into and out of the hotel in order to ensure that guests are provided with world class service throughout their stay.
Full Time & Part Time Flexible Schedules available.
Job Requirements:
High School diploma or equivalent is required. Experience in a luxury hotel environment or a related field is required.
Maintain a warm and friendly demeanor at all times.
Provide a warm welcome to all arriving guests and extend courtesy to those returning.
Must be attentive, friendly, helpful and courteous to Guests, managers and fellow employees at all times.
Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.
Assist Guests with taxis and other transportation needs.
Be able to provide directions both within the hotel and in the surrounding area.
Communicate all daily functions and their location in the hotel in order to assist and direct Guests.
Knowledge of all emergency procedures and the ability to assist and/or respond accordingly to ensure guest and employee safety.
Open vehicle and hotel doors and greet arriving and departing Guests.
Respond to Guest questions and answer information on local attractions, events and daily activities in the hotel.
Be aware of VIP and repeat Guests and greet them by name whenever possible.
HOW TO APPLY:
Hilton Hasbrouck Heights/ Meadowlands Hotel
650 Terrace Avenue
Hasbrouck Heights, NJ 07604
