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Member Service Representative 1471
Planet Fitness
Job Location: Benton Harbor, MI

We are excited to re-open our clubs in Michigan!

Planet Fitness is looking for energetic, enthusiastic people that are passionate about health & fitness to join our amazing team. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun. We are looking for Member Service Representatives & Cleaners that support our Judgement Free Zone mission and ensure we deliver an exceptional gym experience for our members and their guests.

We have multiple hourly Member Service Representative & Cleaner positions open and are urgently hiring! These include part time and full time opportunities, varying from days, nights, overnights and weekends. Starting pay is $11.00/hour. Apply now!

Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources.

Essential Member Service Representative duties:

  • Answering member questions (in person or over the phone)

  • Completing member check-ins

  • Giving new member tours and signing them up

  • Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)

What we are looking for:

  • Someone who is 18 years of age or older

  • A great attitude

  • Willing to learn new things

  • A strong listener

  • The ability to empathize and problem solve

  • Punctuality and reliability is a must

  • Great customer service skills

We offer generous benefits for our Member Service Representatives and Cleaners including:

  • Competitive Wages

  • Comprehensive benefits package (Medical, Dental, Vision, etc.)

  • Generous Paid Time Off and Holiday Pay

  • Performance incentives and bonuses

  • Leadership Development Training Programs

  • Paid CPR Certification

  • 401K Matching Program

  • Free Black Card Membership (Value is $22.99 per month)

  • Volunteering opportunities within the local community

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