This position is part of a team which provides customer service to community members seeking government subsidized rental assistance in Washington County through the Housing Choice Voucher Program. Our main office is located in Green Bay, WI but this position will work from a satellite office in the West Bend/Hartford, WI area. Both full-time and part-time candidates will be considered.
Job Duties include:
o Learning and applying local and national program rules, regulations, policies and updates.
o Collecting, interpreting, and calculating necessary data for income, assets, deductions, household composition and housing expenses and determining eligibility.
o Delivering excellent customer service to meet client and area landlord’s needs and educate them about the program.
o Calculating housing payments and processing any over/under-payments.
o Requesting annual background checks and verifications
o Representing ICS in case appeals, fair hearings, and community meetings.
o Conducting Home Quality Inspections.
o Participating in team meetings
o Prefer two years at a university, community or technical college, with coursework in business, diversity, or social services.
o Prefer experience with low-income or otherwise disadvantaged groups of people.
o Knowledge of Housing and Urban Development (HUD) rules, regulations and programs a plus.
o Bilingual helpful.
How To Apply:
Please email your cover letter and resume to:
or U.S. Mail to:
Integrated Community Solutions, Inc.
ATTN: Human Resources
2605 S. Oneida St., Suite 106
Green Bay, WI 54304
ICS is a values based non-profit. We offer a family-friendly team environment with a competitive salary and benefits package. We are passionate about providing the necessary tools and support services that help people move forward in life. ICS is the "Ladder of Hope" for those seeking steps to self sufficiency.
ICS is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.