Location of openings:
55 East Third Street, Winona, MN 55987
Description:
Responsibilities include assisting new and existing customers in the selection and purchase of products and services; performance duties include, effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer, proactively follow-up with customer after the sale to guarantee product and customer satisfaction, effectively process customer bill payments, effectively answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunities, maintain clean retail work area, effectively perform back office duties including inventory and repair, accessory stock, shipping and receiving of repairs with third party repair vendor and basic handset repairs and/or system upgrades.
Minimum Requirements:
Strong communication skills, aptitude to learn communication products and services, ability to work independently without close supervision, self-motivation to achieve targets needed to attain monthly goals, flexibility with work hours, good decision-making skills, ability to provide high levels of customer service, ability to interact positively with customers to offer sales solutions for communication needs and ability to reconcile/balance cash registers. Flexibility with work hours and willingness to work weekends as required.
Continued employment for this position is contingent upon successful completion of the Alltel training process, which includes the New Hire Training Assessment.
Education:
High school diploma or equivalent. College degree preferred with an emphasis in Sales or Marketing
Experience:
6 months, 1 year of retail sales, customer service or telecommunications experience.
Desired Qualifications:
1+ years of wireless communication experience in sales and customer service desired. (Bilingual Spanish/English) skills a plus
Compensation/Benefits:
401k Plan, Medical, Dental, Vision coverage, Educational Reimbursement, Adoption Assistance, Life, Long Term Disability, Vacation, Holiday, and Sick Time, Flexible Hours
How To Apply:
Submit resume to:
Alltel
55 East Third Street
Winona, MN 55987
FAX: 507-543-9589
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